Beyond Hosting Review
Beyond Hosting is an excellent hosting service. Let’s get that out of the way right now. This review isn’t going to convince you that they have better servers or better uptime or whatever else you’re looking for. This review is about problems I’ve run into and how Beyond Hosting has fixed all of them 100% of the time.
I first heard about beyond hosting on an affiliate marketing forum. Previously I was using Hostmonster service because it was cheap and I had zero knowledge about hosting when I started creating websites for affiliate marketing in 2007.
I don’t know the background of Tyler and his staff but they know affiliate marketing and that’s where they started to get the word out. See, they offered people in the forums some amazing coupons for VPS and Dedicated servers. Along with these great deals they would load up the hot tracking software at the time and get it ready for you.
Tracking in affiliate marketing is a must so they found a targeted niche and went after it. I was apart of that targeted niche and obviously jumped on board because I had no clue about hosting, vps or dedicated servers only that they were expensive.
Right from the start of setting me up I had a lot of questions and Tyler and his staff were there to answer them usually on the same day. It’s been over 2 years now and with 20+ support tickets that include stupid things by me or malware attacks on my sites or anything else every single problem has been solved even my most recent one.
Recently I was getting ready for tax season and adding up all of my expenses for my accountant. I noticed my Hosting expenses on my credit card were much more than last year. Something went wrong. During early 2012 my credit card expired and Beyond Hosting was sending me emails that my bill wasn’t paid. Very odd since I’m on auto-pay. We got it figured out no problem just like every other support ticket.
When we got it fixed that little glitch entered me back in the system as a new user and took away my special pricing. Over nearly a year I was paying well over what I originally signed up for. I had overpaid nearly $1,000 in fees without me noticing. OUCH!
As usual I went back tot he support ticket system and after a few days of back and forth and investigating everything was in order and I got my reply. Beyond Hosting is going to credit my account and I’ll have free hosting for a while. They do the right thing with customers that have been there a long time. Thank you Beyond Hosting and the entire staff for having the best customer support in the industry.
If you’ve been looking for hosting or your current provider doesn’t have the best customer service then you really need to check out Beyond Hosting.
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